Mental and Behavioral Health Support Is Available Through Your Medical Insurance Plan

If you are having a mental health emergency, dial 988 or go to your nearest hospital for immediate support.

Mental health and behavioral health support is available through your medical insurance plan. By federal and state law, as a subscriber to any of the three County-offered plans, you are entitled to mental and behavioral health services on par with other health services provided by your plan.

Find a summary of resources available through each medical plan below.

woman receiving telehealth consultation via tablet
Bearded counselor leads therapy session with three young adults
Female client being comfirted by female counselor - holding hands

Click here to visit Health Net |  (800) 522-0088
Members, your mental health and substance use disorder benefits may include:
- Sessions with a therapist, psychologist, or psychiatrist.
- Treatment in licensed or certified settings that meet your medical needs – from care for a few hours per day, several days a week (referred to as "alternate levels of care"), to 24-hour care (referred to as "inpatient treatment").
- Treatment follow-up and aftercare.

Explore what's available to you. On the home page "Get Started" section, click the Behavioral health link under Just For Members to access mental and behavioral health resources. You can also find details on Health Net’s Babylon telehealth resources. Click Babylon telehealth services under Health and Wellness.

Wellness resources include:
- Stress and Anxiety management
- Health Coaching
- Individualized health content based on the RealAge Stress Assessment
- Online Health Challenges through sharecare.com
                  Health Net members log in to sharecare.com here
                  Non-members log in to sharecare.com here
- myStrength self-help resource
- Webinars, including "Adjusting to the New Normal: Resilience, Endurance, and Whole Person Self- Care.
                   
This webinar is available to both members and non-members. Click here.

Click here to visit Kaiser Permanente | (800) 464-4000
Kaiser offers treatment and support for all mental, emotional, and substance use conditions, including:

- Anxiety and stress
- Attention deficit hyperactivity disorder (ADHD)
- Autism spectrum disorders
- Bipolar disorder
- Depression
- Eating disorders
- Obsessive-compulsive disorder (OCD)
- Personality disorders
- Postpartum depression
- Post-traumatic stress disorder (PTSD)
- Schizophrenia
- Sleep problems
- Substance use disorders and addiction

 

There are many ways you can access care:
- 24/7 advice support from licensed care professionals who can help connect members with a doctor, schedule  appointments, and offer on-the-spot care guidance
- Video visit care from a clinician on a phone or computer
- E-visit which is a personalized care plan — straight from a clinician, entirely online
- Phone appointment with high-quality care over the phone — just like an in-person visit
- Email - a secure way for members to get follow-up care by messaging their doctor’s office with nonurgent questions

Kaiser Permanente members can take advantage of Mental Health and Wellness Resources. See links to accessing information and services below:
Mental health content center with information about accessing care and more
Addiction care content center with information about accessing care and more
Depression, stress, alcohol, drug, and predict teen use assessments for early intervention
Health classes and support groups
Personalized healthy lifestyle programs
Wellness Coaching by Phone for stress and sleep
Self-care apps including Calm for meditation, mindfulness and MyStrength for cognitive behavioral therapy
Self-care resources to help manage depression, reduce stress, improve sleep, and more
Find Your Words resilience and community mental health support resources

To make an appointment for therapy or counseling, no referral is needed.
Just call 1-800-464-4000 or 711 (TTY), 24 hours a day, 7 days a week (closed holidays).
Learn more at kp.org/mentalhealth

Click here to visit Valley Health Plan | (888) 421-8444
Outpatient mental health and behavioral health treatment by non-physician providers
Includes, but not limited to assessment, diagnosis, individual and group psychotherapy. Behavioral Health Treatment is covered by the Plan and includes professional services and treatment programs. 

Outpatient mental health and behavioral health treatment by a psychiatrist
For evaluation and treatment including prescribed psychological and neuropsychological testing, crisis intervention, and partial hospital services. Services include Medically Necessary treatment for Severe Mental Disorders and Serious Emotional Disturbances of a Child or Adolescent. 

Inpatient mental health and behavioral health services
For evaluation, treatment, crisis intervention and Inpatient Mental Health residential treatment. 
Post hospitalization outpatient treatment services are available. (Refer to the “Emergency and Urgently Needed Services section under Post Stabilization

MDLIVE Telehealth – virtual access to providers and therapists
Includes talk therapy, psychiatric diagnosis, ongoing psychotherapy and medication management

Chemical Dependency Services (Drug and Alcohol)
Residential (intermediate term) Recovery Services Including short-term, non-hospital based detoxification services, and transitional substance abuse residential treatment for alcohol and/or drug dependency that are Medically Necessary. 

VHP Health & Wellness
Includes programs, information, and resources to maintain a positive state of health.

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