Temp New HR Practices Manual

Employee Services Agency is pleased to present the revised Human Resources Practices Manual.  This manual documents many subjects that pertain to personnel transactions that a County employee may experience during employment with the County.  This manual is designed to assist hiring managers and supervisors with appropriate hiring processes, and Human Resources practices.

Human Resources practices often pull information from many source documents, such as Merit System Rules, provisions in the Salary Ordinance, County policies, and labor contracts.  This manual will provide the sources of information that personnel rules are based on.  The online version of this manual provides links to that information.

We encourage you to make this manual available to all hiring managers and supervisors.  Please let us know if you have suggestions or questions, as this often allows us to understand your needs.  If you do have questions or comments please direct them to Employee Services Agency, Human Resources Department at (408) 299-6816.

Table of Contents

WHAT ARE THE NECESSARY STEPS PRIOR TO FILLING A VACANCY?

WHAT SHOULD BE KNOWN ABOUT THE HIRING INTERVIEW, AND SELECTION PROCESS?

CONTACTING APPLICANTS
SELECTION PROCESS
LAWFUL AND UNLAWFUL PRE-EMPLOYMENT INQUIRIES
GUIDELINES FOR THE HIRING INTERVIEW
REFERENCE CHECKING
WHAT IS A REFERENCE CHECK?
WHY SHOULD YOU CONDUCT A REFERENCE CHECK?
WHO MAY MAKE REFERENCE CHECKS?
SHOULD YOU OBTAIN CONSENT BEFORE REFERENCING?
HOW CAN YOU VERIFY INFORMATION?
WHAT KINDS OF INFORMATION CAN YOU CHECK?
HOW DO YOU EVALUATE THE INFORMATION?
WHAT INFORMATION IS A COUNTY MANAGER OR SUPERVISOR ABLE TO PROVIDE IF A REFERENCE IS REQUESTED ON A CURRENT OR FORMER EMPLOYEE?
MAKING A HIRING OFFER
COURTESY LETTERS

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